Terms of Use.

Our Agreement.

Fee Structure.

Our Agreement

Should you decide to begin therapy, we enter into a contract.
It contains the terms and conditions that we must both be
aware of at the start of therapy. This sets out your obligations
and mine and means that we work within a safe, professional

We will be able to discuss this contract prior to the
commencement of bodywork (and counselling) if you wish, and with
your agreement I will confirm the contract with you at the
beginning of our first session.                         © Morven Fyfe 2010

1 Confidentiality

The content of the bodywork sessions is confidential.
At times, I might mention aspects of the work we do together
to my supervisor. Supervision is there to ensure a high
standard of work in this profession, and supervisors are not
told client’s identities.  If I feel you are in some kind of danger or
liable to suffer harm, or I feel someone around you could suffer
harm, for the protection of you and other people I will need to
break confidentiality. However I would seek to discuss this with
you first, and involve you in the process. However in the interests
of personal safety therapy may need to be stopped for a period
of time. I am also legally obliged to break confidentiality if I am
informed about a child or children suffering abuse, money
laundering, involvement in terrorism and finally, any dealing in
illegal drugs.

2  Your Commitment
        You confirm that:
a. you are not at risk of harming yourself or others
b. you are 18 years of age or over
c. your participation within the bodywork process is purely for
    personal, therapeutic use.
d. you will inform me about any previous therapy or psychiatric
e. if you are receiving any other therapy, bodywork or
    psychiatric care you will inform me of this
f. you are not falsifying your identity or email details
g. you will declare any medications taken, drug or alcohol
    dependency or abuse, or any other addictions
h. you will declare at the outset if there exists any additional
    agenda in your seeking bodywork. This may include, but is
    not limited to, undergoing bodywork for research, publishing,
    distribution or any other secondary purpose, and for any
    purpose involving a third party.

3 *REGULAR ATTENDANCE  (See 3A, 3B, 3C, 3D, 3E, and 3F)
For therapy to work, there needs to be a commitment to a fixed,
ongoing time for yourself. With few exceptions, it has been found
that without the momentum that regular time and attention gives
you, it is unlikely you will achieve lasting therapeutic change.

3A   Deposit
A refundable deposit of £35 must be paid in advance. This £35
deposit will be refunded at the end of therapy if no sessions are
missed. If a session is missed without more than 24 hours
notice of cancellation, the £35 is taken as a fee, and another
deposit of £35 will have to be paid again as a deposit before
your next session.

I will always do my best to re-schedule an appointment time
in the same week, but cannot promise this will be possible.

3B Fees

Bodywork, counselling and telephone counselling sessions are
subject to the holding of your £35 deposit which we receive in
advance. Face-to-face sessions can be paid for weekly  or monthly
in advance.  

If fees are late or unpaid, this will cause a suspension of

3C Cancellation and Notice Required

If you miss your appointment and also fail to contact me or reply
to my call or message, email or letter, your appointment time for
the following week may not be kept open.

Full fees are due when you fail to give 24 hours or more notice.
Your £35 deposit is taken as the fee. I will try to offer an
alternative appointment where possible.  
 24 – 48 hours notice   Half of your fee will be payable if you give
between 24 and 48 hours notice. I will try to offer an alternative
appointment that week.
48 hours or more hours notice
Your appointment will be cancelled, your deposit kept safe and
your appointment for the following week will be kept open.
Again, I will try and find an alternative appointment that week.

3D  Supply and Delivery

If I fail to attend the counselling session either partially or wholly,
and/or I fail to supply the session at the correct time as agreed,
as the client you will be given a full refund. Supplying a session
to you constitutes Morven Fyfe’s availability for the scheduled 60
minutes and will conclude according to the scheduled end-time
as previously agreed regardless of client's delay or lateness in
starting. Therefore, please be prompt. If a minimum of 48 hours
notice is received and a mutually-convenient alternative session
is agreed then all is well. Otherwise, supplying a session to you
will be deemed 'Received' regardless of whether you, the client
'attends' the session or not.

3E   Holiday Arrangements and other predicted, planned
absences that I have been informed about incur no fees due for
missed session(s) as long as I have at least one week's notice.
IMPORTANT - SCROLL DOWN to see 3A, 3B, 3C, 3D and 3E)

3F   Rearranging

If your life changes whereby you cannot attend regularly, for the
purpose of making therapy feasible, the re-thinking of your
appointment times can be discussed, and an overview
considered so that you can still be enabled to have regular
sessions. It is possible this can develop into a combination of
face to face, bodywork, counselling, email and telephone sessions.

During the 60 minute therapy hour face to face counselling, and
bodywork may both occur for therapeutic use.
Where face to face work is not feasible, a session may be undergone
using the communication mediums of email, telephone,  Skype, or
any Internet chat medium; these different communication mediums
cannot be combined in one therapy hour - it is preferable that only
one is used.  


Due to the imperfections of technology, human error, and
unforeseen aspects of using the Internet and the mobile phone,
it is not possible to promise 100% confidentiality when using
email and chat or messenger services over the Internet or a
mobile phone.

4A It is possible to protect yourself to the extent that you wish,
by not including personally identifiable content in chat sessions
and emails. Confidentiality is important, and other people may
have access to your computer or your phone. There is no such
thing as 100% Internet security and threats to messenger and
chat services are a possibility – people can even use a different
computer in the same house and have access to private
information. Therefore as much care as possible has to be
taken to preserve privacy.

4B Other than for your own private and personal use, my replies
and our communication (through any medium) may not be
transcribed, printed or published or broadcast in any way,
either entirely or partly without my written permission. The
counselling relationship, including your experiences from your
side may not be used for any commercial purposes, or any
interviews or media without my written permission.


The therapeutic relationship may evolve from bodywork to
counselling over time, and circumstances may evolve where
telephone counselling becomes beneficial.  Like other forms of
therapy, it is undertaken on a weekly basis at the regular session
time each week. Arrangements for mutually agreed session times
are made in advance of the session.
Your session is 60 minutes starting at the agreed time. If you
cannot make the agreed appointment and give reasonable prior
Notice see 3 Regular Attendance*, I will endeavour to
re-schedule your appointment. Time missed due to lateness or
failure to telephone or meet on the telephone or online at the
agreed hour is forfeited by you and fees are payable in full.
Payments for initial sessions must be paid for at the time
of booking.  Payments for further sessions must be received,
in full, at the time of booking. This ensures I keep the time
reserved for you.
For your convenience, payment is accepted
via most credit and debit cards.  Each week, you can pay in advance
by phone or in person at your appointment and I will ensure
your £35 deposit is kept safe.

6 Additional Support

If you require support between sessions, this can, by
agreement, be supplied in either telephone or email format.
This is chargeable. Please view the ‘Prices and Fee Structure’
button on the main Website or ask for current rates.

7  Code of Ethics

The ethical framework I abide by is from the British Association
of Counselling and Psychotherapy and can be read on the
BACP Website; http://www.bacp.co.uk/ethical_framework/

8  UK Geographical Location

This telephone counselling service is available to UK citizens
residing and located within the United Kingdom at the time of
the service being provided. Any client must declare, at the outset,
their geographic location and citizenship. All and any therapeutic
and counselling service by Morven Fyfe of
regenerationbodywork.co.uk is for residents of the UK, and
specifically denied to people who live in a country or state other
than the UK. Countries or states other than the UK may require
licensure in that location. It is the responsibility of the client to
declare, at the outset, any legal requirements that their country
or state citizenship demands.

9 Dispute

Morven Fyfe of regenerationbodywork.co.uk, the client,
agree that any dispute arising out of this service shall first be
resolved by mediation, if possible. This contract was entered
into in England, and is subject to the laws in England and
Wales. Any necessary arbitration or litigation will take place in
this country. All language used is intended for a UK audience;
those not familiar with UK therapy and counselling terminology
should not assume nor construe meaning applicable to a
non-UK service. This applies to the standard of professional
qualifications, and standards or any other aspect of
regenerationbodywork.co.uk’s operations.

10 Terms of Use

This Agreement works alongside the Terms of Use as stated
on the regenerationbodywork.co.uk Website. Please read the
Terms of Use connected to the ‘Fee Structure’ button of the
regenerationbodywork.co.uk Website.  

Registered © Morven Fyfe 2010